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Application Management

Optimal Performance, Minimal Cost

Achieving peak application performance requires sustained efficiency well beyond the initial go-live. The real challenge lies in maintaining high availability, consistent performance, and reliable service levels— without inflating operational costs. With NKCL Application Management Services, you don’t need a large IT department to meet these demands. We offer comprehensive post-implementation support for Microsoft Dynamics and Odoo applications across the globe, ensuring your systems run smoothly and deliver maximum value.

Our expert consultants provide flexible service models designed to:

  • ✅ Extend application uptime
  • ✅ Optimize performance
  • ✅ Reduce total cost of ownership
  • ✅ Free your internal teams to focus on strategic priorities

Let us manage your application landscape—so you can focus on growing your business.

Our Value Proposition


Expertise

Focused Microsoft Dynamics technology experience and expertise

Compliance

ITIL compliant delivery process & end-to-end application lifecycle capabilities

Framework

Integrated service delivery framework with deep industry knowledge

Flexibility

Flexible client engagement model & 24x7 multilingual help desk

Support

Transparent reporting and client engagement for accountability

Application Management Service Offerings


  • ⚡ Incident Management: Rapid resolution of application issues
  • 📞 Dedicated Service Desk: A single point of contact for user support
  • 📊 Service Reporting: Transparent metrics & actionable insights
  • 🔍 Problem Management: Root cause analysis & long-term prevention
  • 🔄 Change Management: Efficient handling of updates & enhancements
  • 📈 Service Level Management: Measurable SLAs to ensure commitments
  • 🚀 Release Management: Smooth deployment of features & updates
  • 🖥️ Monitoring: Availability & performance tracking for uptime